MAURICE
PHILLIPS

HUMAN RESOURCES LEADER

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PROFILE

Strategic, hands-on HR leader with 10+ years building scalable people operations across growth and post-acquisition environments. Depth in M&A integration, multi-state compliance, HRIS and ATS implementations, recruiting operations, performance management, and employee relations. Trusted partner to executives. Comfortable moving from roadmap to rollup-your-sleeves execution. Data-literate and process-driven. Trusted HR partner to executive teams supporting 500+ employees across multi-state operations.

PROFESSIONAL SKILLS

  • HR Business Partnering
  • People Operations
  • Recruiting Operations
  • High-volume Hiring
  • HRIS Implementation
  • ATS Administration
  • Leave Programs
  • Employee Relations and Investigations
  • Policy and Handbook Development
  • Training and Enablement
  • HR Metrics and Reporting
  • Multi-state Compliance

EXPERIENCE

TSG REPORTING, INC.

NEW YORK, NY
FEB 2020 – FEB 2025

HUMAN RESOURCES MANAGER

  • Led HR operations through acquisition, moving from a 50 to 75 person team to integration within a 500 to 750 person enterprise.
  • Implemented BambooHR end to end, including config, permissions, workflows, training, and rollout.
  • Used Paycom for workflow design and reporting, giving leaders faster visibility.
  • Built in-house recruiting with Workable, cutting agency fees by 60 percent and time-to-hire by 25 percent.
  • Managed complex employee relations matters and investigations and coached managers on risk and documentation.
  • Administered FMLA, ADA, USERRA, and state programs including SDI and PFL across multiple jurisdictions including New York, and California.
  • Ran performance cycles with PerformYard, aligning goals, feedback, and calibration with business rhythms.
  • Standardized policies and handbooks to align legacy and acquiring company practices.

I had the pleasure of working with Maurice Phillips at TSG Reporting, which later became Esquire Deposition Solutions. Maurice consistently impressed me with his rapid professional growth and exceptional abilities during his time with us. He possesses a meticulous attention to detail, ensuring accuracy and efficiency in all his tasks.

One of Maurice’s standout qualities is his proactive learning approach. He quickly grasps and applies new concepts effectively, demonstrating a strong commitment to continuous improvement. His ability to ‘read a room’ and adapt his communication style allowed him to build strong relationships with clients and colleagues alike.

Maurice excelled at prioritizing and managing multiple tasks, even under tight deadlines. He remained calm and focused, delivering high-quality results with a positive attitude. His resilience and problem-solving skills were particularly evident during the challenging office move and the COVID-19 pandemic, where he played a crucial role in maintaining team morale and productivity. Additionally, his ability to pivot when priorities changed in the business was invaluable. His growth and improvement allowed me to give him more responsibilities and advancement confidently.

Furthermore, Maurice was a 100% trusted resource for all confidential matters. He often served as a sounding board for resolving high-level employee issues, demonstrating exceptional discretion and sound judgment. His contributions were instrumental in maintaining a positive and productive company culture. He also led the operational rollout of our new HRIS system, helping modernize internal processes and improve overall HR efficiency. Maurice contributed to developing and executing a performance improvement process that brought more structure, transparency, and accountability to employee reviews and goal tracking.

I wholeheartedly recommend Maurice Phillips. He is a dedicated, talented, and reliable professional who would be a valuable asset to any organization.

Michael Rixon / TSG Reporting, CEO

NECKER MARKETING

CDMX, MEXICO
JAN 2018 – FEB 2020

CUSTOMER SERVICE MANAGER

  • Managed a five-person support team for a U.S. e-commerce business handling 2,000 plus weekly orders.
  • Oversaw daily queue management, order accuracy, and fraud controls to protect margins and CX.
  • Hired, trained, and coached the team with clear SLAs and QA feedback loops.

SCHLEP & FETCH

LOS ANGELES, CA
DEC 2014 – JAN 2018

DIRECTOR OF HUMAN RESOURCES

  • First HR hire. Built people operations from zero to a functioning model across recruiting, onboarding, and compliance for a 120 plus workforce.
  • Partnered with leadership to set expectations for managers, improve engagement touchpoints, and reduce avoidable ER issues.
  • Kept fast-moving operations aligned with California employment requirements.
Headshot of Bryson Strauss

This journey with Schlep & Fetch was quite incredible, from such a modest start up to the largest delivery service of its kind in LA. We all did great work and can be very proud. I know I speak for Holiday too when I say we were so incredibly fortunate to have you along on that journey with us. You were so often the rock that made us feel like we could pull it off. I am forever grateful for your contribution. You are a great person, smart, and hard working.

Bryson Strauss / Schlep & Fetch, Co-Founder

KELLER WILLIAMS

HOLLYWOOD HILLS, CA
FEB 2012 – JAN 2015

REAL ESTATE AGENT

  • Represented luxury rentals in Laguna Beach and Los Angeles. Drafted and negotiated leases and handled closings.
  • Mediated landlord and tenant issues and strengthened lease language to reduce disputes.
  • CA Real Estate License BRE: 01916101

I worked with Maurice when I was considering renting in Laguna Beach. Maurice has a great deal of knowledge about the LB market. He is very personable and took the time to listen to what I was looking for which is very refreshing. He is also very patient as I had a hard time deciding where I wanted to live, but he never made me feel pressured. I did not end up renting a place in Laguna Beach, but I would highly recommend Maurice to anyone looking to rent or buy a home in Laguna Beach.

Lisa Neitzel, CLM, PHR-CA / Regional Director of Administration - West US at Winston & Strawn LLP
NOTABLE CLIENTS
Eurowoman June 2011 Cover
Lisalla Montenegro / Model, Maybelline New York.
Headshot of C.J. Wilson
C.J. Wilson / Los Angeles Angels Starting Pitcher
Headshot of Michelle Rodriguez
Michelle Rodriguez / American Actress (Fast & Furious)

ILOVEINNS.COM

LAGUNA BEACH, CA
SEPT 2005 – DEC 2013

REGIONAL SALES MANAGER

  • Proposed and launched the company’s first dedicated sales division, building the team and processes from the ground up.
  • Designed a full sales strategy focused on digital advertising and partnerships, shifting revenue streams from brand promotions to advertising sales.
  • Recruited, trained, and led a high-performing team that sustained company revenue within two years.
  • Created customer retention initiatives that increased renewal rates by 45 percent and strengthened long-term client relationships.
Headshot of Deborah Sakach

Moe was always enthusiastic about any new duties and interested in contributing in every way possible. He launched several new projects and completed them successfully. As well, he was in charge of sales and did a fine job, thoroughly educating himself on every aspect of benefits. Honest and ethical in every way.

Deborah Sakach / CEO, iLoveInns.com
Headshot of David Sakach

Great work ethic! Maurice showed us great initiative and a willingness to think outside the box to get leads and sales. His role as a trainer for other sales team members was invaluable to the growth of the company. Helped develop a training system that we currently use to manage field sales agents.

David Sakach / CFO, iLoveInns.com

LANGUAGES

ENGLISH
Native

SPANISH
Intermediate

CERTIFICATIONS

NY Notary Public
ID: 01PH0016183

SHRM-CP
Enrolled in SHRM-CP Prep